Frequently Asked Questions (FAQ)
What size of units do you offer?
We have the largest variety of sizes available of all Dubai storage companies from 10 square foot lockers up to 1000 square foot units. If you need Information about Price Please visit our Prices Page.
What types of storage solutions do you offer?
At Storage Solutions Dubai, we provide a comprehensive range of storage options to cater to diverse needs. Our services include but are not limited to short-term storage, long-term storage, climate-controlled storage, document storage, and specialized storage for fragile or valuable items.
How secure are your storage facilities?
Security is our top priority. Our facilities are equipped with state-of-the-art surveillance systems, access control mechanisms, and round-the-clock security personnel to ensure the safety and integrity of your belongings at all times.
Can I access my stored items whenever I need them?
Absolutely. We understand the importance of accessibility. Our facilities offer convenient access hours, allowing you to retrieve your belongings whenever it’s convenient for you. Simply contact our team to schedule a visit, and we’ll ensure a smooth and hassle-free experience.
Do you provide packing and moving services?
Yes, we offer comprehensive packing and moving services to streamline the storage process for our clients. Our experienced team can assist you with packing your items securely, transporting them to our facility, and unpacking them upon arrival. Rest assured, your belongings are in capable hands every step of the way.
What sets Storage Solutions Dubai apart from other storage providers?
At Storage Solutions Dubai, we differentiate ourselves through our unwavering commitment to excellence, unparalleled customer service, and state-of-the-art facilities. We prioritize transparency, reliability, and convenience, ensuring that every interaction with us exceeds your expectations.
How do I get started with storage services?
Getting started is easy. Simply contact us at +971 50 206 1990 to discuss your storage requirements or schedule a visit to our facility. Our friendly team will guide you through the process, answer any questions you may have, and assist you in selecting the perfect storage solution for your needs.
Where are you located?
Our facility is conveniently located at St No.18 Warehouse 12, next to Berger Paint in Al Quoz Industrial Area, Dubai. Feel free to drop by during our business hours or schedule a visit at your convenience.
Can I reserve storage space in advance?
Yes, you can reserve storage space in advance to ensure availability. Simply reach out to our team, and we’ll assist you in securing the perfect storage solution for your needs.
Do you offer discounts for long-term storage?
Yes, we offer competitive pricing and discounts for long-term storage commitments. Contact us today to learn more about our pricing options and special offers.
How can I contact your customer support team?
You can reach our customer support team at any time by calling +971 50 206 1990 or by filling out the contact form on our website. We’re here to assist you with any inquiries or assistance you may need.
Are there any restrictions on what items I can store?
While we accommodate a wide range of items, there are certain restrictions on storing hazardous materials, perishable goods, live animals, and illegal items. Please refer to our terms and conditions or contact our team for clarification on specific items.
What sizes of storage units do you offer?
We offer a variety of storage unit sizes to suit different storage needs. Our units range from small lockers to spacious warehouse-sized units. Whether you need to store a few boxes or large furniture items, we have the perfect size for you. We offer 100Sq Ft to 1000 Sq Ft units.
How do I pay for storage services?
We offer flexible payment options for your convenience. You can choose to pay monthly, quarterly, or annually via bank transfer, credit/debit card, or cash. Our billing process is straightforward, and our team is available to assist you with any payment-related inquiries.
Is insurance included with your storage services?
While basic insurance coverage may be included with our storage services, we highly recommend obtaining additional insurance coverage for your stored belongings. We can provide recommendations for reputable insurance providers or assist you in obtaining the necessary coverage.
Can I modify or cancel my storage reservation?
Yes, you can modify or cancel your storage reservation based on your changing needs. Simply notify our team in advance, and we’ll assist you in making the necessary adjustments to your reservation.
Do you offer packing supplies for purchase?
Yes, we offer a selection of high-quality packing supplies for purchase, including boxes, tape, bubble wrap, and more. Our supplies are designed to keep your belongings safe and secure during storage and transit.
Are there any hidden fees or charges?
Transparency is a core value of our business. We strive to provide upfront pricing with no hidden fees or charges. Our team will clearly outline all costs associated with your storage services before you make any commitments. See Our Pricing.
Do you offer vehicle storage?
Yes, we offer secure vehicle storage options for cars, motorcycles, boats, and RVs. Our facilities are equipped to accommodate various types and sizes of vehicles, providing a safe and protected environment for your prized possessions.
Can I rent storage space for commercial purposes?
Absolutely. We cater to both residential and commercial clients, offering tailored storage solutions for businesses of all sizes. Whether you need to store inventory, equipment, or documents, we have the expertise and resources to meet your commercial storage needs.
How can I provide feedback about my experience with Storage Solutions Dubai?
We value your feedback and strive to continuously improve our services. You can provide feedback by contacting our customer support team directly or by leaving a review on our website or social media platforms. Your input is invaluable in helping us enhance the quality of our services.
Can I access my storage unit after business hours?
Yes, we offer extended access hours to accommodate your busy schedule. Our facilities are accessible during specified hours beyond regular business hours, allowing you to retrieve or store items at your convenience.
How often can I visit my storage unit?
You can visit your storage unit as often as you’d like during our operating hours. Whether you need frequent access to your belongings or prefer to visit occasionally, our flexible access policy ensures that you have convenient access to your stored items.
Do you offer climate-controlled storage options?
Yes, we offer climate-controlled storage units to protect sensitive items from temperature fluctuations, humidity, and other environmental factors. Our climate-controlled units provide optimal conditions for storing delicate items such as electronics, artwork, documents, and antiques.
Can I upgrade or downgrade my storage unit size?
Absolutely. We understand that your storage needs may change over time. You can easily upgrade to a larger unit or downgrade to a smaller one based on your evolving requirements. Simply contact our team, and we’ll assist you in making the necessary adjustments.
Are there any discounts for referrals?
Yes, we appreciate referrals from satisfied customers and offer referral discounts as a token of our gratitude. If you refer a friend, family member, or colleague to Storage Solutions Dubai, both you and the referred party may be eligible for special discounts on storage services.
How do you ensure the cleanliness of your storage facilities?
Maintaining clean and hygienic storage facilities is a top priority for us. We adhere to strict cleanliness protocols and regularly inspect and clean our facilities to ensure a safe and sanitary environment for your stored belongings. Visit Our Storage Gallery.
Can I store large or bulky items such as furniture or appliances?
Yes, our storage units are designed to accommodate large and bulky items such as furniture, appliances, and equipment. Whether you need to store a single item or an entire household worth of belongings, we have the space and resources to meet your needs.
Do you offer document shredding or disposal services?
Yes, we offer secure document shredding and disposal services to help you declutter and dispose of sensitive documents safely. Our shredding services comply with data protection regulations and ensure that your confidential information remains secure at all times.
Are there any restrictions on how I can use my storage unit?
While we provide flexibility in how you use your storage unit, there are certain guidelines and restrictions to ensure the safety and security of our facilities and other customers’ belongings. Please refer to our terms and conditions or contact our team for clarification on specific usage policies.
Can I reserve storage space online?
Yes, you can easily reserve storage space online through our website. Simply visit our reservation page, select the desired unit size, and follow the prompts to complete your reservation. Our team will reach out to finalize the details and welcome you to Storage Solutions Dubai.
Do you offer packing and unpacking services?
Yes, we offer professional packing and unpacking services to assist you with the tedious task of preparing your belongings for storage and unpacking them upon retrieval. Our trained staff uses high-quality packing materials to ensure the safe transportation and storage of your items.
Can I store valuable or high-security items?
Yes, we provide secure storage solutions for valuable and high-security items, including jewelry, artwork, confidential documents, and sensitive equipment. Our facilities are equipped with advanced security measures to safeguard your most precious belongings.
Do you offer insurance options for stored items?
Yes, we offer optional insurance coverage for stored items to provide additional peace of mind. Our insurance options are tailored to suit different needs and budgets, covering various risks such as theft, damage, and natural disasters. Contact our team for more information on insurance options.
Are there any restrictions on storage duration?
We offer flexible storage options with no strict restrictions on storage duration. Whether you need short-term storage for a few weeks or long-term storage for several years, we can accommodate your needs. You can rent storage space for as little or as long as you require.
Can I store seasonal items such as holiday decorations?
Yes, our storage facilities are ideal for storing seasonal items such as holiday decorations, seasonal clothing, sports equipment, and outdoor furniture during the off-season. Our climate-controlled units help preserve the condition of your seasonal items year-round.
How do I know what size storage unit I need?
Our experienced team can assist you in determining the appropriate size storage unit for your needs. You can also use our online storage calculator or schedule a visit to our facility for a personalized consultation. We’ll help you select the perfect size unit based on the items you plan to store. See Our Team Members Page.
Are there any additional fees for moving in or out?
We strive to keep our pricing transparent and upfront, with no hidden fees for moving in or out. Your rental fee covers access to your storage unit and our facility’s amenities. If you require additional services such as packing assistance or furniture assembly, we’ll provide a clear estimate of any associated costs.
Can I store business inventory or archives?
Yes, we offer secure storage solutions for businesses, including inventory storage, document archives, and equipment storage. Our facilities are equipped to handle various commercial storage needs, with flexible options to accommodate fluctuating inventory levels and seasonal demands.
Do you offer discounts for military personnel or seniors?
Yes, we proudly offer discounts for military personnel, veterans, seniors, and other eligible individuals as a token of appreciation for their service and contributions. Contact our team to inquire about special discounts and promotions available to you.
How do I transfer my belongings to Storage Solutions Dubai?
Transferring your belongings to Storage Solutions Dubai is simple and hassle-free. You can arrange for transportation yourself or take advantage of our convenient pickup and delivery services. Our team will coordinate the logistics and ensure a smooth transition to our storage facility.
Can I store large, irregularly shaped items such as bicycles, surfboards, or kayaks?
Yes, our storage units are designed to accommodate a wide range of items, including large and irregularly shaped belongings such as bicycles, surfboards, kayaks, and more. We offer flexible storage options to meet your unique needs, ensuring that your items are stored safely and securely.
Do you offer inventory management services for businesses?
Yes, we provide inventory management services for businesses to streamline their storage processes and optimize inventory control. Our advanced inventory management system allows you to track your stored items in real-time, manage stock levels, and streamline order fulfillment.
Can I store items temporarily while I renovate my home or office?
Absolutely. Our short-term storage options are ideal for individuals and businesses undergoing renovations or remodeling projects. Whether you need to store furniture, appliances, or other belongings temporarily, we offer flexible solutions to accommodate your needs during the renovation process.
Are there any restrictions on the types of businesses or industries that can use your storage services?
We welcome businesses from all industries and sectors to utilize our storage services. Whether you’re a retail store, e-commerce business, construction company, or professional service provider, we have storage solutions tailored to meet the unique requirements of your business.
Do you offer package receiving and forwarding services for online shoppers?
Yes, we offer package receiving and forwarding services for online shoppers and businesses. You can have your packages delivered directly to our facility, and we’ll securely hold them for you until you’re ready to pick them up or have them forwarded to your desired address.
Can I store recreational vehicles (RVs), boats, or trailers?
Yes, we offer spacious outdoor storage options for recreational vehicles (RVs), boats, trailers, and other large vehicles. Our secure outdoor storage facility provides a convenient and cost-effective solution for storing your recreational vehicles when not in use.
What measures do you take to prevent pests and rodents in your storage facilities?
We take proactive measures to prevent pests and rodents from infesting our storage facilities. Our facilities undergo regular pest control treatments, and we employ preventive measures such as sealing cracks and crevices, maintaining cleanliness, and implementing pest monitoring systems to ensure a pest-free environment.
Can I access my storage unit remotely or manage it online?
Yes, we offer online account management and remote access options for added convenience. Through our secure online portal or mobile app, you can manage your storage unit, make payments, schedule pickups or deliveries, and access important account information from anywhere, at any time.
Are there any restrictions on how frequently I can visit my storage unit?
There are no restrictions on how frequently you can visit your storage unit. You can access your unit as often as you’d like during our operating hours, allowing you to retrieve or add items to your storage unit at your convenience.
How do you ensure the safety of my belongings during transport to your facility?
We prioritize the safety and security of your belongings during transport to our facility. Our experienced team uses professional packing techniques and high-quality packing materials to protect your items during transit. Additionally, our vehicles are equipped with safety features to ensure a smooth and secure transportation process.
Can I request access to CCTV footage related to my storage unit?
Yes, customers can request access to CCTV footage related to their storage unit under certain circumstances, such as investigating incidents or verifying access to their unit. Our team will assist you in accessing the relevant footage in accordance with our policies and procedures.
Do you offer discounts or promotions for long-term storage?
Yes, we offer discounts and promotions for long-term storage commitments to help our customers save money on storage costs. Whether you need storage for a few months or several years, our long-term storage discounts make it more affordable to store your belongings with us.
Do you offer special promotions or deals for new customers?
Yes, we frequently offer special promotions and deals for new customers as a way to welcome them to Storage Solutions Dubai and demonstrate our commitment to customer satisfaction. Check our website or contact our team to inquire about current promotions and offers available to new customers.
Can I save money by renting a smaller storage unit?
Renting a smaller storage unit can be a cost-effective option if you only need to store a limited number of items or if you’re looking to save money on storage costs. Our team can help you assess your storage needs and recommend the most suitable unit size to optimize space and affordability.
Are there any ways to save money on storage fees?
Yes, there are several ways to save money on storage fees. Consider opting for long-term storage to take advantage of discounts, renting a smaller unit to minimize costs, or sharing a storage unit with a friend or family member to split the cost. Additionally, keep an eye out for special promotions and deals offered by Storage Solutions Dubai.
Everything You Need for Storage & Moving.
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What Our Clients Say
I used this company to pack my household items, store them for one month and move them to my new location and assemble them. They were always on time and did their work every professionally…
John Onuonga
Insurance manager
Hi I kept my home appliances with STORAGE solution company they have very nice service I really satisfied and I received my appliances in perfect condition
And they are polite staff. Thanks Storage Solutions
Mustafa Ahmad
CEO Adam Carpet Dubai